The Lift app matches you with a nearby driver who will pick you up and take you where you want to go. Lift is the app you use to get a ride in minutes. Just tap request and a driver’s there in a couple of minutes; just set your pickup point. You’ll see a photo of your driver and the car, as well as their ETA and License plate number. You can even watch as they approach on a map and call your driver if something changes, like if it starts to rain and you want to head down the block to take cover. Once the driver arrives, confirm your name and destination, get in, and you’re off.
There is a base charge and a cost per kilometer and per minute, with extra added on when your pickup point is during rush hour or a crowded area.
The Lift app lets you tip your driver when you pay at the end of the ride, but don’t feel like you have to. When your ride ends, you can rate your driver on a scale of 1 to 5 stars. You can also write a comment, which is shared anonymously with the driver.
If you’re satisfied with your ride, there’s no reason not to give your driver a 5-star rating. A 4-star rating or less means that you were somehow dissatisfied, so reserve those for if, say, a driver gets lost. You can explain your rating in the comments to help the driver improve.
Passengers can see a driver’s overall star rating, so giving a driver a 1-star rating for no reason does impact the driver. And it’s a two-way street. Drivers rate their passengers after every ride, so make sure you act with respect.